Question: In wich direction should I install my Smart Slider™?
Answer: The rounded corner should be over the screen. You should stick the three other corners on the door frame.
Question: My patio screen door no longer closes completely. What should I do?
Answer: That's because you installed the Velcro® strips with the door open and too close to the frame border. Take them off and install them a little more on the inside or with the screen door closed.
Question: Why should I put the soft/female/loop Velcro® strips on the door frame?
Answer: To prevent clothing to stick when the plates are removed.
Question: My plates don't stick well anymore. What should I do?
Answer: Remove the dirt from the Velcro® strips with your nails or a brush. Don't hesitate to buy new Velcro® strips.
Question: What should I do to not get my Smart Slider™ stolen?
Answer: Take off the plates and put them inside. Don't forget to lock the door!
Question: My Smart Slider™ is bending a bit when I press my foot against it. Is it normal?
Answer: Yes, it is a normal flexion of the Smart Slider™. We rounded its corner to make sure it never damages the screen.
Please contact us if you have other questions.