Question: In wich direction should I install my Smart Slider™?

Answer: The rounded corner should be over the screen. You should stick the three other corners on the door frame.

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Question: My patio screen door no longer closes completely. What should I do?

Answer: That's because you installed the Velcro® strips with the door open and too close to the frame border. Take them off and install them a little more on the inside or with the screen door closed.

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Question: Why should I put the soft/female/loop Velcro® strips on the door frame?

Answer: To prevent clothing to stick when the plates are removed.

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Question: My plates don't stick well anymore. What should I do?

Answer: Remove the dirt from the Velcro® strips with your nails or a brush. Don't hesitate to buy new Velcro® strips.

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Question: What should I do to not get my Smart Slider™ stolen?

Answer: Take off the plates and put them inside. Don't forget to lock the door!

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Question: My Smart Slider is bending a bit when I press my foot against it. Is it normal?

Answer: Yes, it is a normal flexion of the Smart Slider. We rounded its corner to make sure it never damages the screen.

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Please contact us if you have other questions.